Shipping policy

 

Shipping Policy

Thank you for shopping with Rooted in Clay! We're so grateful for your support of handmade, small-batch ceramics.

Domestic Shipping (United States) All US orders ship with a flat rate of $7.50. Orders are typically processed within 2–5 business days before shipping.

International Shipping International orders ship via USPS or DHL Express. Shipping rates are calculated at checkout based on your location and package weight. Please note that international customers are responsible for any customs fees, duties, or taxes that may apply.

Damaged Items We take great care in packaging every piece, but if your order arrives damaged, please reach out to us within 7 days of delivery. Send a photo of the damaged item and packaging to rootedinclaydms@gmail.com, and we'll make it right.

Thank you for your patience and for supporting handmade work! 🌿